Walmart China announced the grand reopening of its store in CapitaMall in Chengdu today following a full-scale renovation. As the flagship of Walmart Store's next-generation store model, this 20-year-old location has overhauled with a new merchandise layout, spatial design and enhanced omnichannel experience, reflecting the company's strategy to deliver fresh, high-value and convenient shopping for urban consumers.

In the future, the Chengdu store will serve as a prototype for a nationwide upgrade. Walmart Store plans to renovate more than 100 existing stores and open additional new locations this year, signaling a renewed push for high-quality growth in the retail market in the country.

"Customer-First has always been Walmart Store's strategic anchor," said Christina Zhu, President and CEO of Walmart China. "We continuously innovate our store format and respond to customers' evolving expectations. The relaunch of the Chengdu store is a concrete step in our commitment to deepening our presence in the Chinese market. We will continue to invest and accelerate the nationwide store upgrade and expansion to bring high-value goods and services to our customers, actively fulfilling our corporate mission of helping customers save money and live better," she added.

The next-generation store model targets urban middle-income families and single shoppers. It features a compact, single-level footprint of approximately 3,000 square meters, with a sharp focus on fresh products and groceries to enhance differentiation, quality, and convenience.

Freshness is at the heart of this upgrade. Built upon Walmart Store's rigorous quality control system, the next-generation store increases investment in local products and supply chains to ensure a safer, more stable, and timelier supply of fresh food. At the same time, the store has upgraded the entire chain of standards—from production and processing to display, sales, and expiration date management. Popular items include fresh-cut beef, fresh-cut fruit box, sashimi and sushi, and fresh-chilled fish. To cater to local tastes, the store has created a dedicated Sichuan hot pot fresh ingredients zone, offering a one-stop shop for soup bases, hot pot items, and side dishes. A digital shelf-life alert system has also been upgraded to precisely and promptly monitor product expiration dates.

Walmart Store's private brand, Marketside has focused on simplicity and freshness, offering thousands of bakery items, beverages, snacks, and fresh products. Recent highlights include a matcha-themed spring series and a range of pre-season zongzi (sticky rice dumplings) for the Dragon Boat Festival.

Walmart continues to adhere to its core "Every Day Low Price" (EDLP) strategy, aiming to help customers "save money and live better." By leveraging direct sourcing, scale advantages, full-chain efficiencies and customed products, Walmart Store offers long-term stable low prices across both online and offline channels. At the Chengdu store, customers can find a clear price tier around 9.99 yuan that covers a variety of products, including more than 30 types of bakery items, HPP juices, and quick & easy breakfast foods.

After a comprehensive upgrade, the newly reimagined store delivers a noticeably better shopping experience. Entrance is now more inviting. Inside, lower shelving, wider aisles, and softer lighting create a comfortable and airy atmosphere. The single floor U shaped layout follows natural customer flow. This human centric design improves efficiency while preserving the joy of discovery.

Numerous in store tasting stations bring a lively vibe. Seasonal theme zones, curated "Best of the Season" displays, and global product corners turn shopping into a treasure hunt. Many shoppers now say, "Walking through Walmart Store feels as effortless and fun as visiting an exhibition."

Walmart continues to invest in store centric omnichannel development. With supercenters, community stores, and the Walmart App, Walmart Store has built an omnichannel matrix covering various delivery ranges and speeds. Supercenters like Chengdu store offer one stop shopping with abundant fresh food, groceries, FMCG, general merchandise, and treasure hunt experiences. Customers within 5 km can order via Walmart App. Community stores, reachable within a ten‑minute walk, are ideal for quick daily replenishment. Over ten such stores are already operating in Shenzhen, with rapid expansion underway. In addition, all stores nationwide offer delivery services through the Walmart app, with options for 30-minute express delivery, on time delivery, city-wide delivery, and national delivery.

The Chengdu store, Walmart's first in Sichuan (opened in 2006), has been part of local life for two decades. Chengdu's vibrant consumption energy, residents' pursuit of quality living, and a favorable business environment provide the perfect soil for refining the new store model and innovating formats.

The grand reopening of this store marks Walmart's deep integration into the city's growth, advancing in step with Chengdu's consumption upgrade. Upholding the value proposition of differentiation, trust, and omnichannel convenience.

Zhu Jun, Chief Merchandising Officer of Walmart Stores, said:"Upholding our value proposition of differentiation, trust, and omnichannel convenience, we continue to drive store upgrades. The Chengdu reopening represents the company's response to changing consumer habits and will serve as a blueprint for similar renovations in other cities this year."